Privacy Information

We do not automatically gather any personal information from you, such as your name, phone number, e-mail or address. This information is only obtained if you supply it voluntarily, usually through contacting us via e-mail, phone or regular postal service or registering in the demonstration and download portions of the site.

Any personal information you do provide is protected under PIPEDA in Canada (Personal Information Protection and Electronic Documents Act). This means that, at the point of collection, you will be informed that your personal information is being collected, the purpose for which it is being collected and that you have a right of access to the information upon reasonable written request.

We use software that receives and records the Internet Protocol (IP) address of the computer that has contacted our Web site. We make no attempt to link these addresses with the identity of individuals visiting our site.

We do not regularly use "cookies" to track how our visitors use the site. Whenever we enable "cookies" to facilitate your transactions, we will first inform you. Cookies are used in our online catalogs and carts.

Visitor information is not disclosed to anyone except Metalumen Manufacturing personnel and authorized agents who need the information in order to respond to a request made by you.

We may disclose your information to a third party where doing so is necessary to complete our services to you or otherwise reuired by law. You will be advised at the time your information is collected if this is likely to occur.

Contacting Us

For questions or comments regarding this policy or for additional information about the administration of Metalumen Manufacturing's privacy controls,contact our privacy officer by e-mail at privacy@metalumen.com.

If you are not satisfied with our response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner.